Privacy Policy

1. Information We Collect

Assessment & Suite Data

When you use our Strategic Intelligence Platform, we collect:

• Company Information: Organization name, industry type, company size, annual revenue
• Contact Details: Name, email address, job title, department
• Assessment Responses: Your answers to strategic intelligence questions across all 10 pillars
• Suite Subscription Data: Quarterly review progress, implementation tracking, consultant interactions
• Usage Analytics: Time spent, completion rates, pillar selections, platform engagement

Technical Data

2. How We Use Your Information

We use your data exclusively for legitimate business purposes:

• Assessment Analysis: Generating your strategic intelligence reports across individual pillars
• Suite Services: Providing ongoing quarterly reviews, monthly strategic calls, and implementation tracking
• Service Delivery: 48-hour report delivery, consultant support, and platform functionality
• Platform Improvement: Enhancing question accuracy, user experience, and strategic methodologies
• Communication: Sending assessment results, suite updates, and relevant consultancy information
• Legal Compliance: Meeting regulatory requirements and protecting our rights and yours

3. Data Security & Protection

Technical Safeguards

Access Controls

• Only authorized ACII-qualified consultants access assessment data
• Multi-factor authentication for all system access
• Regular access reviews and comprehensive audit trails
• Data minimization principles - we only collect what's necessary
• Enhanced security protocols for yearly suite subscribers

4. Your Rights (GDPR Compliance)

Under GDPR and UK data protection laws, you have comprehensive rights:

5. Third-Party Services & Partners

Analytics & Performance

• Google Analytics: Website usage analysis (anonymized and GDPR-compliant)
• Performance Monitoring: Application performance and error tracking
• CDN Services: Content delivery optimization

Communication & Support

• AWS SES: Secure email delivery for reports and suite communications
• Customer Support: Encrypted support ticketing and communication platforms
• Video Conferencing: Secure platforms for suite subscriber consultations

Professional Services

• ACII Network: Professional qualification verification (anonymized)
• Industry Benchmarking: Anonymized data for comparative analysis
• Consultancy Partners: Vetted implementation specialists (with your consent)

All third-party services operate under strict data processing agreements and GDPR compliance standards.

6. Industry-Specific Considerations

Insurance Sector Compliance

As specialists in insurance transformation, we understand and comply with sector-specific requirements:

• FCA Guidelines: Compliance with Financial Conduct Authority data handling requirements
• Solvency II: Alignment with risk management and governance principles
• Professional Standards: ACII code of conduct and confidentiality practices
• Professional Indemnity: Comprehensive insurance coverage for all advisory services
• Industry Confidentiality: Enhanced protocols for competitive and sensitive information

Yearly Suite Subscribers

Enhanced privacy protections for ongoing strategic partnerships:

• Dedicated data protection protocols for long-term relationships
• Regular privacy reviews as part of quarterly assessments
• Enhanced security measures for implementation tracking data
• Explicit consent management for consultant interactions

7. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. All updates will be posted on this page with a revised effective date.

Notification Procedures

• Minor Updates: Posted on website with updated date
• Significant Changes: Email notification to all registered users
• Suite Subscribers: Direct consultation for any changes affecting ongoing services
• Legal Changes: Immediate notification with explanation of implications